Below are answers to some frequently asked questions. Do you have questions of your own? Feel free to contact us with any inquiry you might have.
How long have you been in business?
NCLC was established in 2005. Since then our business has grown in size and character. Our team of experts are continuously being certified and trained by industry experts to ensure we can produce the best work possible, using the leading products and materials available.
How long does it take to complete a project?
As a company that is dedicated to efficiency, we all want to ensure that any project is completed in a timely manner. At NCLC, we pride ourselves in ensuring that your project is our priority. What this means is that once we start a project we make sure that we complete it as promised with no breaks in between.
I would love to beautify my outdoors, but I am afraid of the costs. Can you offer suggestions?
Landscaping can be overwhelming if it is not approached in a professional manner. Together with our team of experts, NCLC can offer a variety of suggestions that are in tune with your needs and that are feasible to your budget. Every project is unique and special, so getting what you want is important to us. One way of achieving this is by breaking down the landscape project into phases—a system that many home owners are adopting more and more.
What experience and training do your employees carry?
At NCLC, all of our employees undergo extensive training to operate all hand tools, power tools, gas power tools, and heavy equipment through yearly orientation and safety training. Employees are also licensed operators and drivers of our equipment and hold their own certification on heavy equipment training.
Do you offer warranties with your work?
All of NCLC’s work is backed with a one-year limited warrantee. Certain conditions apply. Please contact us for more information.
Are you insured?
NCLC carries insurance for public liability and property damage with coverage for all employees through Workplace Safety and Insurance Board (WSIB).
How can you ensure our site will remain safe while under construction?
At NCLC our team members undergo continuous training to ensure site safety, equipment safety and genuine care of all installment procedures. If a site is not safe, we will take any necessary precautions to make it safe. NCLC prides itself with the reputation it has built to date being incident free.
Do you use sub-contractors?
Getting the job done right is our priority. Only licensed experts are used to install utilities on your project, such as, but not limited to electrical and plumbing applications.
Do you use your own equipment?
NCLC carries a full line of trucks and equipment from service trucks to larger dump trucks equipped with cranes. On the equipment side, NCLC carries larger skid steers, loaders and excavators, as well as a full line of compaction equipment, gas and electric powered saws, drills and a variety of specialty tools. Whatever the project, large or small, we have the tools to get the job done.